Privacy Policy

Last updated: July 27, 2025

This information notice is provided pursuant to Article 13 of Regulation (EU) 2016/679 (“GDPR”) and concerns the processing of personal data carried out through the website ilbalivo.com, owned by:

Planet Service S.r.l.

VAT No.: IT00614860070

Email: ilbalivo@tako.it

1. Data Controller

The data controller is Planet Service S.r.l., which can be contacted at the email address: ilbalivo@tako.it

2. Types of Data Collected
a. Browsing Data

The computer systems and software procedures used to operate this website acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols.

This data includes: IP addresses, browser type, operating system, domain name, access times, and referral URL.

This data is used solely to obtain anonymous statistical information on site usage and to monitor its proper functioning.

b. Data provided voluntarily via the contact form

The optional, explicit, and voluntary sending of messages to contact addresses, as well as completing the contact form, entails the subsequent acquisition of the sender’s personal data (name, surname, email address, telephone number (if applicable), and message content).

c. Contact by telephone or email

In the case of telephone or email contact, personal data necessary to manage the user’s requests may be collected (e.g., name, number, subject of the request).

3. Purpose and Legal Basis of Processing

The data collected is processed for the following purposes:

Providing responses to contact requests (legal basis: Art. 6, paragraph 1, letter b) – implementation of pre-contractual or contractual measures)

Monitoring the proper functioning of the website (legal basis: legitimate interest of the data controller)

Anonymous statistical analysis of web traffic through Matomo (legal basis: consent, where applicable)

4. Cookies and Matomo

This website uses Matomo, an open-source web analytics platform, installed in self-hosted mode, configured to respect privacy. The data collected is not transferred to third parties.

Matomo is configured to anonymize IP addresses and not use identifying cookies, unless explicit consent is given (where enabled).

For more information, visit: https://matomo.org/privacy-policy/

5. Processing Methods

Personal data is processed using automated and/or manual tools for the time strictly necessary to achieve the purposes for which it was collected.

Adequate technical and organizational security measures are adopted to protect the data.

6. Data Retention

Data submitted via forms or direct contact are retained for the time necessary to process the request, and in any case no longer than 12 months, unless otherwise required by law.

7. Rights of the Data Subject

The data subject has the right to:

access their data

request rectification or erasure

object to processing or request restriction of processing

receive data in a structured format (portability)

lodge a complaint with the Italian Data Protection Authority (www.garanteprivacy.it)

To exercise your rights, please write to ilbalivo@tako.it

8. Communication and Transfer of Data

The data will not be disclosed or transferred to third countries. It may be processed by third parties only as duly appointed external processors (e.g., hosting providers, technical consultants).

9. Mandatory Data Provision

Providing data is optional, but failure to provide it in the contact forms may prevent you from receiving a response.